Refund & Return Policy
At Wellnest.co, your satisfaction is important to us. We strive to provide high-quality products and services, and we understand that sometimes a return or refund may be necessary.
Returns
If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. Items must be unused, unopened, and in their original packaging to be eligible for return.
To initiate a return, please contact our support team with your order details. Once your return request is approved, further instructions will be provided.
Refunds
After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days, depending on your payment provider.
Non-Refundable Items
Certain items may not be eligible for return or refund, including:
-
Used or opened products
-
Items damaged due to misuse
-
Products marked as final sale
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us within 48 hours of delivery.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.
Cancellations
Orders can only be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled.
Contact Us
For any questions regarding refunds or returns, please contact us at:
Email: info@wellnesthealth.co

