Refund & Return Policy

At Wellnest.co, your satisfaction is important to us. We strive to provide high-quality products and services, and we understand that sometimes a return or refund may be necessary.

Returns

If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. Items must be unused, unopened, and in their original packaging to be eligible for return.

To initiate a return, please contact our support team with your order details. Once your return request is approved, further instructions will be provided.

Refunds

After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days, depending on your payment provider.

Non-Refundable Items

Certain items may not be eligible for return or refund, including:

  • Used or opened products

  • Items damaged due to misuse

  • Products marked as final sale

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us within 48 hours of delivery.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

Cancellations

Orders can only be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled.

Contact Us

For any questions regarding refunds or returns, please contact us at:
Email: info@wellnesthealth.co